FedEx

One benefit of working from home is being able to get the deliveries off your porch immediately. I have my address set up with the major shippers to notify me when a package is both on its way to my house as well as once it's been delivered. Last week at 11 AM I got an email from FedEx that my package was delivered. So I happily ran downstairs to open the box I had been waiting for. Except it wasn't there. I checked the email again to make sure I didn't read it wrong. Nope. It said delivered. I went to check again. Maybe I just overlooked it. Hmmmmm, nothing there. The email clearly said "left on front porch". Um . . . . Who's front porch?

I called the customer service number to tell them someone was smoking something because that package was not left on my porch. Of course they asked if anyone was home. Yes. Had I checked with my neighbors to make sure they hadn't picked it up thinking I wasn't home? No, my neighbors know I work from home. And I think in the 2 minutes from delivery time to email received it would have been amazing speed by my neighbor to have come and picked it up. They asked me to describe what was in the package and to describe my house. Then they said they would open an investigation and speak with the driver to see if they could track it down. Uh huh.

Two days later, a woman from down the street brought me the package that had been left at her house. I had received no communication from FedEx. I would like to take a minute here to point out that my house is clearly numbered. In TWO different places. So I called them and informed them that my package was no longer missing and it had been delivered to the wrong house. Of course, the rep on the phone was very apologetic. Uh huh.

Today I got the email that said hey, your package will be delivered so I kept an eye out for the truck. Around 6 PM, Caesar started barking and I looked out the window to see the truck drive off. Except there was no package on my porch. Checked my email and verified "Your package has been delivered". Ugh. I went to the house down the street thinking maybe it was delivered there again. Nope. Went back home and called FedEx to voice my displeasure with this happening AGAIN. Of course they could care less. They would have someone call me back tomorrow because the local office is now closed. Well off course they are.

So I started knocking on doors. Two houses down in the other direction, I found my box on the porch.

I'm thinking when I have a choice, I'll use UPS.